Privacy Policy
Last Updated: February 2026
Information regarding the Personal Data Administrator:
EDILOCK Group Ltd is a single-member limited liability company, with UIC: BG200654404, with headquarters and management address in Bulgaria, 123 Aleksandrovska St., ent. 2, fl. 3, Burgas - 8000, contact phone: +359 56 820015 and website: www.tripolino.com.
Information regarding the competent supervisory authority:
Address: Sofia, P.O. Box 1592, 2 Prof. Tsvetan Lazarov Blvd.
Contact details: 02/915 35 18; 02/915 35 15; 02/915 35 19; kzld@cpdp.bg, www.cpdp.bg
EDILOCK Group Ltd operates in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The security and correct use of personal data are of utmost importance both to our clients and to EDILOCK Group Ltd. Therefore, it is important to us that our clients understand why and how we process their personal information.
This Privacy Policy is inextricably linked to the General Terms and Conditions of EDILOCK Group Ltd. It does not regulate rights and obligations but aims to explain to clients what personal data we process in connection with the provision of transport services (e.g., transfers between airports and hotels, etc.), why, and how we process them, including when it is necessary to disclose personal data to third parties. Also, it provides information about the rights clients have concerning the processing of personal data by EDILOCK Group Ltd.
This Privacy Policy applies to the personal data EDILOCK Group Ltd collects and processes in connection with the services provided by the company. It does not apply when clients visit the website of EDILOCK Group Ltd or use mobile applications of EDILOCK Group Ltd.
For enhanced clarity and convenience for clients, many examples are provided throughout this Privacy Policy to illustrate why and/or how EDILOCK Group Ltd processes clients' personal data. These examples are non-exhaustive.
The Information We Collect:
This website is managed by EDILOCK Group Ltd (www.tripolino.com). In connection with our work, we may collect a certain type of information about visitors to the page:
• Personal Information. Provided by you when using the services we offer. Examples of these services are e-mail, campaigns, or events. Providing this information is voluntary, but some of our services are inaccessible if you do not provide this information.
• Aggregated Data. This data is generated by our system as it tracks traffic to the website. This information does not identify you and is not linked in any way to personal information you may have provided.
Who We Share This Information With:
• The information is kept on the servers of our hosting providers. Agreements we have struck with them protect the information we collect from unauthorized use.
• Aggregated data is not shared with third parties such as advertisers and business partners.
• We do not share the information with third parties except with your prior consent.
• Your personal information may be provided to third parties solely when required by law.
What We Do With Personal Information:
We collect personal information to provide you with the best possible services when using our website. In this regard, we may use the information you provide for the following purposes:
• To process transactions you may conduct on our page.
• To provide the services you have chosen.
• To offer information most accurately matching you and your interests.
• For carrying out marketing campaigns, promotions, and market research.
How Long We Keep Client Personal Data:
• EDILOCK Group Ltd stores personal data of clients as long as necessary to comply with the requirements of legislation.
• For the fulfillment of our obligations arising under tax and accounting laws, data for a client is stored for a period of 11 years, starting from the date of the service performed by EDILOCK Group Ltd. After the expiration of the processing periods for personal data, the same is deleted/destroyed unless necessary for pending judicial, arbitration, administrative, or enforcement proceedings.
• EDILOCK Group Ltd makes every effort to ensure that the processed personal data for clients is updated (and corrected if necessary), and that data that is unnecessary to achieve the goals described above is not stored.
Cookies:
A cookie is a small file located on your computer and recognized by the server when you visit our page. A cookie does not provide us with your personal information. It sends us information about your IP address, the operating system you use (Windows, Mac, etc.), the web browser (Firefox, Chrome, etc.), and from which domain you visited our page. This information helps us to:
• Monitor traffic to our page.
• Be certain we are showing you the most relevant content.
If you prefer not to use cookies on our page, you can disable them in the settings of your web browser or delete them from your hard drive. You will still be able to visit our website.
Opt In and Opt Out:
• You will always have the option to sign up for or opt out of our services. This means that at any point you can change your mind on whether to use our services.
Right to Access Information:
• Clients have the right to receive information from EDILOCK Group Ltd on whether personal data relating to them is currently being processed. If this is the case, clients have the right to get access to the relevant data.
• In the event that the personal data processed by EDILOCK Group Ltd is inaccurate or outdated, clients have the right to demand that EDILOCK Group Ltd correct them.
Changes in Terms:
• This Privacy Policy may be modified or supplemented due to changes in applicable legislation, on the initiative of EDILOCK Group Ltd, of clients, or of a competent authority (e.g., the Commission for Personal Data Protection). EDILOCK Group Ltd informs clients of changes or supplements to this Privacy Policy not less than 30 (thirty) days before they enter into force by:
• Publishing the updated Privacy Policy on the EDILOCK Group Ltd website - www.tripolino.com.
• It is highly advisable for users to periodically check the most current version of this Privacy Policy on the website of EDILOCK Group Ltd.